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ID Resolve is a membership program, not insurance. Therefore, all services must be arranged and provided by ID Resolve at the time of service. To submit a claim, please contact the ID Resolve number located on the back of your membership card, also provided here for convenience:

1-866-436-8125

ID Resolve support is available 24/7/365.

Contact the LTCRplus benefits concierge for assistance at (844) 582-7587.

Call our Member Benefits team at 1-866-477-4401 and they will walk you through the claims process as well as explain the items needed for this type of claim.

Call 1-866-477-4401 for more information on submitting your Cancer or Hospital Indemnity claims. Our Member Benefits team will provide information on how to Fast Track your claims and what materials you will need to provide.